Skip Navigation Links
WelcomeWelcome
Tax LookupTax Lookup
Pay Taxes OnlinePay Taxes
Pay Taxes OnlineOnline
Print Receipt
Realty TaxRealty Tax
Personalty TaxPersonalty Tax
Other TaxesOther Taxes
PaymentsPayments
BranchesBranches
Tax Relief & Tax FreezeTax Relief &
Tax Relief & Tax FreezeTax Freeze
Tax SaleTax Sale
Shelby County Land BankShelby County
Shelby County Land BankLand Bank
AppealsAppeals
Tax InvestingTax Investing
Unclaimed SharesUnclaimed
Unclaimed SharesShares
Frequently Asked QuestionsFAQs
Community OutreachCommunity
Community OutreachOutreach
Reports
PILOT Reports
Fire FeesFire Fees
Related LinksRelated Links

Shelby County Trustee
David Lenoir
Shelby County Trustee
 
FAQs 


Frequently Asked Questions

Topics:
   Appeals/Refunds
   General Information
   Payments
   Personalty
   Tax Relief
   Tax Freeze
   Tax Sale

Appeals/Refunds -
Back to topics

General Information -
Back to topics

Payments -
Back to topics

Personalty (business) tax -
Back to topics

Tax Relief -
Back to topics

Tax Freeze -
Back to topics

Tax Sale -
Back to topics
Answers

How can I appeal my assessment?
If you disagree with the appraised value of your property, appeal to the Shelby County Board of Equalization by June 30th of the tax year in question. (Deadline is extended through July 31 during reappraisal years only.) Property owners who do not file within the proper time frame may lose all rights of appeal. Contact the Shelby County Board of Equalization at (901) 379-7160.

If you disagree with the County Board's decision, appeal to the State Board of Equalization within forty-five (45) days of the Shelby County Board action notice date. TCA §67-5-1412(e)

To download a State Board appeal, click the following link:  http://www.tn.gov/comptroller/sb/sbappeal.htm

Contact the State Board at (615) 401-7883.

Back to Appeals/Refunds

I am due a refund. How and when do I receive it?
Refunds result from an overpayment of taxes or from an Assessment Decrease. Decreases may be issued from the Assessor, County Board of Equalization or State Board of Equalization. Refunds are issued daily. Every effort is made to issue refunds within 20 working days, but high volumes may extend this timeline.

Back to Appeals/Refunds

I am due a refund. Can it be applied to another tax year?
Yes. Refunds are first applied to any outstanding delinquent taxes before being issued to a taxpayer. Taxpayers may request that refunds from prior years be applied to the current tax.

Back to Appeals/Refunds

My name (or address) is incorrect. What needs to be done?
Any misspelling of names, or address corrections, may be submitted to the Trustee's Office in writing; we must have the signatures of all property owners. Once received, this information is forwarded to the Assessor's Office.

Back to General Information

The ownership is incorrect. What needs to be done?
Contact the Assessor's Office at (901) 379-7333.

Back to General Information

What is the Shelby County property tax rate?
The 2009 Shelby County tax rate, as set by the County Commission, is : $4.02 (Inside Memphis), $4.06 (Outside Memphis).

Back to General Information

How do I calculate my taxes?
To calculate the amount of your taxes multiply the assessed value of your property (divided by 100) times the tax rate. The current tax rate in Shelby County is $4.02 per $100 of assessed value (Inside Memphis) and $4.06 per $100 of assessed value (Outside Memphis).

Using a $25,000 assessment as an example:

$25,000/100=250

then multiply $4.02 or $4.06 by 250.

$4.02 $4.06
x 250 OR x 250
$1005.00 $1015.00
(inside Memphis) (outside Memphis)

The assessed value of property is a percentage of the appraised value. The percentage used is based on the property's classification:

Residential = 25%
Commercial = 40%
Industrial = 40%
Personalty = 30%
Farm = 25%

Contact the Shelby County Assessor for any questions on property classification at (901) 379-7333.

Back to General Information

How are my tax dollars used?

Tax Rate Breakdown
for Shelby County
by Year
Tax Year: 2009 2010        
             
General Fund 1.23 1.33        
Debt Service 0.81 0.79        
Schools 1.98 1.90        
Inside Memphis Tax Rate 4.02 4.02        
Debt Service:            
Rural School Bond* 0.04 0.04        
Outside Memphis Tax Rate 4.06 4.06        
             
*Outside Memphis Only            
             

Back to General Information

I filed bankruptcy. How does it affect my taxes?
Usually taxes are a high priority debt in any type of bankruptcy. Taxes are generally paid in installments through a plan approved by the Bankruptcy Court. Upon receiving a notice of bankruptcy filing or being notified of filing, the Bankruptcy Department of the County Trustee's Office will file a claim for the full amount of taxes due plus interest, penalties, attorney fees, miscellaneous costs, etc., that were due at the time of filing. Once a claim has been filed, penalties stop accruing until the bankruptcy is dismissed or discharged. Interest continues to accrue at the rate that is approved by the Bankruptcy Court. Under federal law, the County Trustee and other collecting officials are prohibited or stayed from taking any further action in collecting realty or personalty taxes. This stay is effective until the bankruptcy is dismissed, discharged, or the automatic stay is ordered lifted.

Back to General Information

I own a mobile home and received a bill for a year in which I did not live at the property location. Do I owe this bill?
If you own a mobile home and you move it from the property location at any time, it is your responsibility to notify the Shelby County Assessor’s Office at (901) 379-7333. If the owner of the mobile home fails to pay their portion of the property taxes, then the owner of the land becomes responsible for the taxes.

Back to General Information

When are Shelby County Property taxes due?
Shelby County property taxes become due the first Monday in October of each year. Taxes may be paid through the last day of February of the following year without interest and penalty charges.

Back to Payments

My mortgage company pays my taxes. What do I do with this bill?
Tax information is forwarded to mortgage companies upon their request. The notice (or bill) you received is for your records. If a new company is servicing your loan or the notice includes taxes for years other than the current year, please contact your mortgage company.

Back to Payments

Can I make partial payments?
The Trustee's office can and will accept partial payments. As long as the taxes are paid in full by the deadline there will be no interest and penalty charges. If a partial payment is made on a delinquent tax it will be applied to court & miscellaneous costs first, then interest & penalty, and the remainder, if any, to the base tax.

Back to Payments

Can I pay by credit card?
Yes, the Trustee's office offers the convenience of paying by credit card*. The following is a list of cards that are accepted.

VISA
Mastercard
Discover
American Express

*There is a nominal 2.1% fee for paying by credit card. Credit card payments can be made through our website or at one of our convenient automated payment kiosks. Check here to find a a kiosk location near you.

Back to Payments

Can I receive a discount for paying early
Currently no discounts are offered for early payment.

Back to Payments

Where can I pay my taxes?
Pay taxes online; or,

Mail a check or money order to:

David Lenoir, Shelby County Trustee
P. O. Box 2751
Memphis, TN 38101-2751

Payments may also be brought to the Trustee's office or one of our branch locations - click here for addresses and hours.

Back to Payments

What are personalty taxes?
Personalty taxes are levied on business furnishings and equipment that you report to the Shelby County Assessor each year.

Back to Personalty

I am out of business. What do I do with this bill?
Anyone in business on January 1st of the tax year is responsible for paying taxes for that entire year, even if operations ceased prior to December 31st. If a business is no longer operating in Shelby County, contact the County Clerk’s office at (901) 545-4249 to ensure that the business license (for those businesses requiring one) has been canceled.  Also, advise the County Assessor at (901) 379-7333, as to the disposition of the equipment, so your account can be removed from the next years tax roll.

If there is a tax on the roll for a year in which you did no business, the Trustee needs to review the tax liability. To do so, we must have documentation which will substantiate your claim. Documents such as a business license finalized in the year the business closed, proof of sale, electric meter cutoff date, tax returns, etc. are required for our review.

Back to Personalty

I received a bill for years prior to the purchase of my business. What do I do?
The law requires a purchaser of a business to check for unpaid personal property taxes of the business. Any taxpayer who sells or terminates a business must notify the assessor and pay all outstanding personal property taxes within fifteen days of the sale or termination. The buyer must withhold sufficient funds from the purchase price to pay the tax liability, retaining those funds until the seller produces a certificate of compliance from the assessor and receipts from the trustee for the payment of all taxes. If the buyer does not withhold this amount, the buyer becomes personally liable for these unpaid taxes.

Back to Personalty

Is there a senior citizen discount for paying taxes?
The Shelby County Trustee administers a state funded Tax Relief Program as well as a locally governed Tax Freeze Program. Property owners 65 years of age or older may qualify for one or both of these programs. To learn more about the Tax Relief and/or Tax Freeze click here.

Back to Tax Relief

May I apply for tax relief for my relative (parent, grandparent, etc.)?
Yes. You may complete the application for them. However, only the applicant may sign the application himself/herself (and any spouse and/or co-owners).

Back to Tax Relief

Does the state have a lien on my property if I accept tax relief?
No. The State has no lien due to property tax relief you may receive.

Back to Tax Relief

Are tax relief recipients exempt from paying property taxes?
No. Tax Relief is not an exemption but is payment by the State of Tennessee to reimburse certain homeowners who meet the legal requirements, for a part or all of property taxes paid. You will still receive your tax bill(s) and be responsible for paying your property taxes each year.

Back to Tax Relief

How much is my estimated 2010 tax relief benefit?
Here are the formulas for estimating your 2010 Shelby County tax relief benefit:

Note: If you are 65 years of age or older, or a disabled citizen, and the assessed value of your property is equal to or exceeds $6,250, then use $6,250 in the appropriate formula below. If your assessed value is under $6,250, use the actual assessed value.

If you are a disabled veteran, a widow(er) of a disabled veteran, or a spouse of a soldier killed in action and the assessed value of your property is equal to or exceeds $43,750, then use $43,750 in the appropriate formula below. If your assessed value is under $43,750, use the actual assessed value.

If your 2010 Shelby County property tax rate is $4.02:

((Assessed Value) /100) * $4.02 = Estimated Tax Relief Benefit

If your 2010 Shelby County property tax rate is $4.06:

((Assessed Value) /100) * $4.06 = Estimated Tax Relief Benefit

Back to Tax Relief

What if my taxes are paid by my mortgage company?
Your application will be held by our office until payment is received from your mortgage company. Your application is then mailed to the State Tax Relief office for examination. If approved, you will receive a state check for the relief amount.

Back to Tax Relief

Can I receive relief on more than one property?
No, you can only receive tax relief on your primary residence in any given year.

Back to Tax Relief

Do you have any special programs to help disabled veterans pay their taxes?
The Shelby County Trustee administers a State funded Tax Relief Program to help disabled veterans pay their property taxes.  For the purposes of this section, a "disabled veteran" means a person who has served in the armed forces of the United States, and whose disability meets one of the following categories***
  1. A service-connected disability that resulted in: paraplegia or permanent paralysis of both legs and lower part of the body resulting from traumatic injury or disease to the spinal cord or brain; OR
    loss, or loss of use of, two (2) or more limbs; OR
    legal blindness
  2. A total and permanent disability rating from a service-connected disability. rating from a service-connected disability.
  3. A 100% total and permanent disability rating from being a prisoner of war.
A person applying for tax relief as a disabled veteran must own and use the property for which application is be made as his/her primary residence.

There is no age or income requirement for disabled veterans.

*** Determination of eligibility will be made based on information provided by the VA through use of a consent form available in the Shelby County Trustee's Office.

Under no conditions shall property tax relief extend to any person who was dishonorably discharged from any of the armed services.

Contact Customer Service at 901-432-4829 to apply.

Back to Tax Relief

I am a widow(er) of a disabled veteran. Can I get help paying taxes?
Property tax relief can be granted to the surviving spouse of a disabled veteran who at the time of the disabled veteran’s death was eligible for disabled veterans’ property tax relief by meeting one of the following categories***
  1. A service-connected disability that resulted in: paraplegia or permanent paralysis of both legs and lower part of the body resulting from traumatic injury or disease to the spinal cord or brain; OR
    loss, or loss of use of, two (2) or more limbs; OR
    legal blindness
  2. A total and permanent disability rating from a service-connected disability.
  3. A 100% total and permanent disability rating from being a prisoner of war.
  4. Death resulting from a service-connected, combat-related cause.
The surviving spouse must:
  • have been married to the veteran at the time of death
  • not have remarried
  • own and use the property as his/her primary residence on which application is being made.
  • provide a copy of his/her spouse's death certificate
  • provide a form of personal ID such as a social security card, driver's license, or military ID
  • provide a title or bill of sale (for mobile homes).
There is no age or income requirement for a surviving spouse.

***Determination of eligibility will be made based on information provided by the VA through use of a consent form available in the Shelby County Trustee's Office.

Under no conditions shall property tax relief extend to any person who was dishonorably discharged from any of the armed services.

Contact Customer Service at 901-432-4829 to apply.

Back to Tax Relief

I am a disabled homeowner. How can I get help paying my taxes?
Totally and permanently disabled property owners may be eligible to receive tax relief. For further information and how to apply, click here.

Back to Tax Relief

I am the spouse of a soldier killed in action. Can I get help paying taxes?
Surviving spouses of soldiers KIA (combat related only) can be granted tax relief. The surviving spouse must:
  • have been married to the soldier at the time of death
  • not have remarried
  • own and use the property as his/her primary residence on which application is being made.
  • provide a copy of his/her spouse's death certificate
  • provide a form of personal ID such as a social security card, driver's license, or military ID
  • provide a title or bill of sale (for mobile homes).
There is no age or income requirement for a surviving spouse.

Determination of eligibility will be made based on information provided by the VA through use of a consent form available in the Shelby County Trustee's Office.

Contact Customer Service at 901-432-4829 to apply.

Back to Tax Relief

My spouse is not listed as an owner on the deed, Do I need to include my spouse's income?
Yes, New legislation requires the income of the applicant's spouse to be included, regardless of ownership or residency.

Back to Tax Relief

Will there be a lien placed on my property if I accept the freeze?
No. The county has no lien due to property tax freeze when you qualify.

Back to Tax Freeze

If my taxes are paid by a mortgage company can I still apply for the freeze?
Yes. For qualified applicants, mortgage companies are provided with frozen tax amounts or the regular base tax (whichever is lower) on an annual basis.

Back to Tax Freeze

Can I receive tax freeze if I am currently receiving tax relief?
Yes. You may receive both the tax freeze and tax relief as long as you meet the requirements set for each.

Back to Tax Freeze

Do all owners have to be 65 in order to apply?
No. Only one owner must be 65 years of age or older by December 31, 2009 to apply.

Back to Tax Freeze

If my property is listed as a life estate can I still qualify?
Yes. In order to determine eligibility, proof of the life estate may be required when application is made. Contact Customer Service at (901) 432-4829 for further information.

Back to Tax Freeze

Can I transfer the property tax freeze from one property to another?
No. If you sale or purchase a property you must reapply and establish a new base tax amount.

Back to Tax Freeze

How is ownership verified?
Acceptable ownership evidence includes a deed(warranty, quitclaim, etc), probated will, title or bill of sale for a mobile home, divorce decree, land contract, or trust.

Back to Tax Freeze

What if I owned the property for only part of the year?
An owner does not have to own the property on January 1 of the tax year. However, an applicant must own the property for any portion of the year for which application is made and must retain through the application deadline.

Back to Tax Freeze

My spouse is not listed as an owner on the deed, Do I need to include my spouse's income?
Yes, New legislation requires the income of the applicant's spouse to be included, regardless of ownership or residency.

Back to Tax Freeze

How do I redeem my property that was sold in a County Tax Sale?
When:
The redemption period is within one (1) year from the date of the order of confirmation of sale.
How:
File a petition to redeem with the Chancery Court and pay all required funds.
* Note :Please seek the advice of an attorney to insure the petition is filed in a proper and timely fashion.
How much:
In general, the amount(s) required are:
  1. The full minimum bid plus 10% of the final bid at tax sale.
  2. $58.80 filing fee.
  3. The court may require additional compensation to the purchaser for maintenance of the property.
Back to Tax Sale

How do I purchase property from Shelby County?
Individuals interested in purchasing Shelby County owned properties should contact the Shelby County Government Real Estate Division Office at (901) 545-4900.

Back to Tax Sale

How can I obtain a list of properties being sold in Tax Sale?
A listing of properties being sold in each tax sale is published approximately 30 days prior to the sale date. In addition, these properties are listed on our website.

For tax sale dates and related information click here.

Back to Tax Sale


Official Website of Shelby County Trustee
© 2010 Shelby County Trustee. All Rights Reserved.