Community Outreach & Financial Empowerment
Tax Relief Program
The Tax Relief Program provides money to pay all or part of the local property taxes for low-income seniors (65 & older), disabled taxpayers, and veterans. For those who qualify, the money never has to be repaid.
Tax Freeze Program
The Tax Freeze Program was established by the Shelby County Commission to freeze property taxes for seniors (65 & older).
Seasonal Tax Assistance (VITA locations)
During the month of February, United Way of the Mid-South and the Internal Revenue Service provide FREE tax preparation services at Volunteer Income Tax Assistance (VITA) locations around the county.
Quarterly Pay Program
The Quarterly Pay Program is a way for seniors (65 & older) to make affordable tax payments four times a year without interest and penalty.
Bank On Memphis
Bank On Memphis is a city-wide effort to serve the unbanked and under-banked population in Memphis by helping them to open no-cost or low-cost bank accounts and establish credit. Founding partners include: RISE; the Federal Reserve Bank of St. Louis, Memphis Branch; the City of Memphis; and the Shelby County Trustee.
- Download the Bank On Memphis Brochure in English (PDF)
- Download the Bank On Memphis Brochure in Spanish (PDF)
As tax season activity increases, representatives from the Shelby County Trustee may visit local community centers and libraries to make payment services more convenient to taxpayers with mobile cashiering.
The Shelby County Trustee partners with other community organizations and mortgage lenders to address the foreclosure crisis in Shelby County with our Project H.O.M.E. (PDF) financial literacy workshops. Workshops are held periodically in conjunction with Bank On Memphis and our other financial assistance programs. Representatives will be available to discuss personal spending plans (PDF) and payment arrangements. Financial education matters to the Memphis community!
On My Own
On My Own is a hands-on, real life simulation that gives students, ages 13-18, the opportunity to experience their futures in a fun and exciting way. Participants assume they are 26 years old, are the primary or sole support of the household, and are encouraged to make healthy and wise lifestyle choices similar to those adults face on a daily basis.
On My Own has reached over 4,100 students through partnerships with schools, universities, churches and youth groups.