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1. When are Shelby County property taxes due?

Shelby County property taxes become due the first Monday in October of each year. Taxes may be paid through the last day of February of the following year without additional fees.

2. My mortgage company pays my taxes. What do I do with this bill?

Tax information is forwarded to mortgage companies upon their request. The notice (or bill) you received is for your records. If a new company is servicing your loan or the notice includes taxes for years other than the current year, please contact your mortgage company.

3. Can I make partial payments?

The Trustee's Office can and will accept partial payments. As long as the taxes are paid in full by the deadline there will be no interest charges. If a partial payment is made on a delinquent tax it will be applied to court and miscellaneous costs first, then interest and the remainder, if any, to the base tax.

4. Can I pay by echeck?

Yes, the Trustee's Office offers the convenience of paying by echeck. Please note that there is a nominal $1.50 fee for paying by echeck. These fees are not retained by the Shelby County Trustee. Echeck payments can be made using the payit901 mobile app or through our website.

5. Can I pay by credit card?

Yes, the Trustee's Office offers the convenience of paying by credit card. Please note that there is a nominal 2.6% fee for paying by credit card or debit card. These fees are not retained by the Shelby County Trustee. Credit card payments can be made through the payit901 mobile app or our website.

6. Can I receive a discount for paying early?

Currently no discounts are offered for early payment.

7. Where can I pay my taxes?

Pay taxes online, use the Trustee mobile app called payit901 or mail to: Regina Morrison Newman, Shelby County Trustee, P.O. Box 2751 Memphis, TN 38101-2751

Payments may also be brought to the Trustee’s Office at 157 Poplar Ave. or to one of our branch locations.

8. How do I set up monthly payments?

The Shelby County Trustee is pleased to offer taxpayers the convenient and flexible option of paying property taxes on a monthly basis with ManagedPay options. Monthly payments can be set up through the payit901 mobile app or on the Trustee website. 

By choosing Managed Pay, you can: 

• Create your own payment schedule with your own start date 
• Select your monthly payment amount and duration 
• Current year taxes Monthly payments through 2/28
• Delinquent taxes Monthly payments for a year 
• Make payments using your checking account or credit card (2.6% fee on card transactions and $1.50 on echeck transactions) 
• Set up monthly payments for multiple bills 
• View and manage your payments and settings at any time 
• Receive monthly reminders along with email and wallet receipts

Payments will be credited to your taxes based on the effective date of the tax payment. 

Note: ManagedPay does not prevent the accrual of interest, the addition of legal fees, or the occurrence of legal action.

Set up ManagedPay today!

9. Which Internet browsers can be used to make an online payment?

IE 11 or higher
Firefox 59 or higher
Chrome 60 or higher
Safari 9 or higher