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1. How can I appeal my assessment?

If you disagree with the appraised value of your property, appeal to the Shelby County Board of Equalization by June 30 of the tax year in question. (Deadline is extended through July 31 during reappraisal years only.) Property owners who do not file within the proper time frame may lose all rights of appeal. Contact the Shelby County Board of Equalization at (901) 222-7300 for more information.

If you disagree with the county board's decision, appeal to the Tennessee State Board of Equalization within 45 days of the Shelby County Board action notice date TCA §67-5-1412(e). The state board may be reached at (615) 401-7883.

2. I am due a refund. How and when do I receive it?

Refunds result from an overpayment of taxes or from an assessment decrease. Decreases may be issued from the assessor, Shelby County Board of Equalization, or Tennessee State Board of Equalization. Refunds are issued daily. Every effort is made to issue refunds within 20 working days, but high volumes may extend this time line.

3. I am due a refund. Can it be applied to another tax year?

Yes. Refunds are first applied to any outstanding delinquent taxes before being issued to a taxpayer. Taxpayers may request that refunds from prior years be applied to the current tax.